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ImagePrint 9.0 and Mountain Lion

OSX 10.8 Ready!OSX 10.8

As you probably know, Apple recently released OSX 10.8 Mountain Lion. We’re happy to announce that ImagePrint 9.0 is fully compatible with the new release! However there are a few things you should do to ensure ImagePrint and the new OS play nicely together.
Only ImagePrint 9 works with OSX 10.8. If you have a previous version, please contact our sales side for details on upgrading.

After Updating your OS, update your ImagePrint 9.0 too!
As with any operating system update, if you update the OS on a computer already running ImagePrint 9.0 you will need to download and run our Easy Updater to replace any system files the OS update overwrote. (Do this even if you are already on the most current ImagePrint 9 build.) You can get the ImagePrint 9.0 Easy Updater from ColorByte’s Technical Support page. Just download the Easy Updater for Macintosh, then double-click it to run it. No need to reinstall your printers or re-license the software.
Important: Only run the 9.0 updater if you have a valid ImagePrint 9.0 license! For details on updating from a previous version of ImagePrint, contact our sales dept.

Let ImagePrint through the Gate!
If you find that ImagePrint (or any ImagePrint related application) is blocked from opening after installing Mountain Lion, it’s Apple’s new GateKeeper trying to keep you safe from unknown programs. Please read the below information to allow the software to run and not be blocked in the future.

Mountain Lion has a new feature called GateKeeper that prevents unauthorized programs from launching. You may see a warning when launching ImagePrint for the first time after installing OS 10.8 telling you that the software is unauthorized to run. To allow software to launch in such a case, right click the application (or control click it) and choose Open in the menu that appears. You’ll then get a dialog with an Open button. Click the Open button and ImagePrint will launch. That’s it! ImagePrint will no longer be blocked from running in the future.

The same procedure applies to any other program or utility you wish to run, such as our Easy Updater, our Installer or our Profile Manager. — Just Right click it when opening for the first time after installing Mountain Lion, choose Open, then click the Open button in the dialog that appears.

If you find you can’t launch Spoolface by clicking the Spoolface icon at the top of the ImagePrint dashboard, you’ll need to manually open it once to tell GateKeeper to allow it.
In the Macintosh Finder navigate to the Spool folder within the ImagePrint folder (in Applications) and right click the Spoolface application. Choose Open in the menu, then click Open in the dialog box that appears.

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